Terms of service
Terms of Service
Last updated: 16 October 2026
These Terms of Service apply when you access or use www.missioncrafts.com.au or purchase products from Mission Crafts.
By using our website or placing an order, you agree to these Terms.
About Mission Crafts
Mission Crafts is an Australian online retailer offering bangles, jewellery, Nakshi Kantha and related products.
Our website is powered by Shopify.
Products
We aim to provide accurate descriptions, photographs, pricing and availability information.
Because many of our products include handmade, decorative or traditionally crafted items, slight variations in colour, pattern, finish or appearance may occur.
Colours may also appear differently depending on your screen or device.
Prices
All prices displayed on our Australian store are in Australian dollars (AUD) unless otherwise stated.
Prices may change without notice.
Applicable taxes and shipping charges are shown at checkout where relevant.
Orders
When you place an order, you are responsible for providing accurate contact, billing and delivery information.
Receiving an order confirmation does not necessarily mean that we have accepted the order in all circumstances.
We may cancel or refuse an order where there is:
- an obvious pricing or product error
- suspected fraud or misuse
- insufficient stock
- an issue preventing us from supplying the product
- a legal or regulatory reason preventing the transaction
If we cancel an order after payment has been taken, we will arrange an appropriate refund.
Payment
Available payment methods are displayed at checkout.
Payments may be processed by Shopify Payments or other payment providers available through our store.
You agree to provide valid and authorised payment information.
Shipping and pickup
Shipping, delivery and local pickup are subject to our Shipping Policy.
Delivery times are estimates and may be affected by circumstances outside our control.
Customers are responsible for providing accurate delivery details.
Returns and refunds
Returns, exchanges and refunds are subject to our Refund & Returns Policy.
Nothing in these Terms excludes or limits rights you may have under the Australian Consumer Law.
Australian Consumer Law
Our products come with guarantees that cannot be excluded under Australian Consumer Law.
Where a product has a major failure, customers may be entitled to a replacement or refund and compensation for other reasonably foreseeable loss or damage.
For other failures, customers may be entitled to have the goods repaired or replaced within a reasonable time.
Intellectual property
Unless otherwise stated, the content on the Mission Crafts website, including text, branding, logos, graphics, photographs and website content, is owned by or licensed to Mission Crafts.
You may not copy, reproduce, distribute or commercially use our content without permission, except where permitted by law.
Reviews and customer content
If you submit a review, photograph, comment or other content to Mission Crafts, you confirm that:
- the content is your own or you have permission to use it
- it is not unlawful, misleading, abusive or defamatory
- it does not infringe another person's rights
We may moderate or remove content where reasonably necessary.
Website use
You must not use our website:
- for unlawful purposes
- to interfere with the website's operation or security
- to transmit malicious software
- to attempt unauthorised access to systems or information
- to misuse or copy website content in breach of intellectual property rights
Third-party services
Our website may use or link to services operated by third parties, including Shopify, payment providers, shipping providers and social-media services.
Those services may be subject to their own terms and privacy policies.
Privacy
Our handling of personal information is described in our Privacy Policy.
Limitation of liability
To the extent permitted by law, Mission Crafts is not responsible for losses caused by circumstances outside our reasonable control.
Nothing in these Terms excludes or limits any consumer guarantee, right or remedy that cannot legally be excluded under Australian law.
Changes to these Terms
We may update these Terms from time to time.
The latest version will be published on this page with the updated date.
Governing law
These Terms are governed by the laws of New South Wales, Australia, and applicable Australian law.
Contact us
For questions about these Terms:
Mission Crafts
Email: cs.missioncrafts@gmail.com
Website: www.missioncrafts.com.au
Location: Blacktown, NSW, Australia